It is important to always remain vigilant and alert when it comes to the security of your personal data and the safety of your funds when using any app. Here are some security tips that we've specially curated for you to protect your Bundle account against unauthorized access:
Don't use easy-to-identify pin numbers on your Bundle app, i.e. 0000, 1234, your birthday year etc.
Remember that no Bundle team member or Alpha would call you to ask for your password, login information, OTP code or Pin number.
Remember that no Bundle team member or Alpha would send you a private message or DM requesting your private information or share links to any unauthorized website with you.
Do not share your Bundle Pin number with anyone, i.e. friends, family members, partners, or trusted advisors. Your Pin number should be a secret.
Make sure you immediately report to the Bundle Support team via the app or via support@bundle.africa if you get any notification that states your email, pin or phone number has been changed by someone else.
Make sure you physically protect your device with a strong alphanumeric password at all times.
Please make sure you are updating or downloading the Bundle App from the official Google Android PlayStore and Apple Appstore.
Do not engage in any transactions outside of the Bundle App as this will be fully at the owner's risk. All trading activities are strictly in-app. 📲
If you have reasons to suspect anything that appears affiliated with Bundle, please do not hesitate to contact us at support@bundle.africa to report this.
We hope we’ve been helpful. 😊
If you have any questions or a comment, please tap the purple and white circle on the lower right side of your screen and send us a message.
There’s always someone at Bundle waiting to help you. 💜
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